Support

We’re here to help.

Answers to the most common questions, and a simple way to reach us.

Add a friend

Scan their RedFish Code from your profile, or type the code shown under their QR.

Profile → Scan

Join an event

Scan the event QR code, open the invite link, or paste the access code.

Events → With a code

Notifications

Pick the notifications you want: friends, rolls ready to develop, events.

Profile → Settings → Notifications

Who can add me

Everyone, friends of friends or nobody. You can also hide your profile from search.

Settings → Data & privacy

Export my data

Receive a copy of your personal data (right to data portability, GDPR).

Settings → Data & privacy

Delete my account

Deletion is permanent: your account, cameras and photos are erased.

Settings → Data & privacy

Another question?

Drop us a line and we’ll get back to you as soon as possible. To report content or exercise your GDPR rights, this is the place too.

Email us
What is Redfish?

Redfish is a social network inspired by disposable cameras. Every month you get a roll with a limited number of shots. No editing: your photos are revealed when the roll is developed, and you share them with your friends.

When will the app be available?

Redfish is coming very soon to the App Store and Google Play. Keep an eye on this site: download links will show up here at launch.

When do I get to see my photos?

When your roll is full or expired, it gets developed. Your photos then show up in your journal and in shared memories with your friends.

Can I edit my photos?

No, and that’s the point. The film look is applied when you shoot, and the photo stays as it is.

How do events work?

An organizer creates the event and sets the number of guests (2 to 100) and photos per participant. Guests join with a code, a link or a QR code, and each gets their own camera. Depending on its setup, creating an event may be paid: the price is always shown before you confirm.

Why does the app need my location?

Only to show events around you and to check you are actually there when joining an event. It is never used in the background, and you can decline.

How old do I need to be?

You must be at least 15 years old to create a Redfish account.